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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Russell Hansen

January 26, 2025

5  out of  5
rating by Russell Hansen
"Very good agent!!! Knowledgeable, professional, caring, helpful. Great staff, quick response time. Great follow through. Personalized service. Couldn't ask for more from an agent!"
We responded:
"Thanks Russ for the kind words. Let us know if anything else comes up that we can help you with. "
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Dean Walsmith

March 27, 2022

5  out of  5
rating by Dean Walsmith
"Jeremy is a great agent. His staff is good too. You need to save money on insurance, if you have a good driving record, he's the man."
We responded:
"Dean, Thank you so much. I hope you have a great weekend."
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Robert Haynes

July 12, 2021

4  out of  5
rating by Robert Haynes
"Great staff"
We responded:
"Thanks for the review Robert. Glad to hear my team treated you well."
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Ryan M.

May 28, 2021

5  out of  5
rating by Ryan M.
"State Farm and Jeremy Lacaria have been incredible to work with. I had a major accident that resulted in my vehicle being in the shop for 6 months. Both Jeremy and State Farm went above and beyond to make sure I was taken care of and keep the process moving. I cannot say enough positive things in how easy and professional they are to work with. You should definitely talk with Jeremy before you consider any other insurance companies for your needs!"
We responded:
"Thanks Ryan! It was my pleasure to help you through this claims process."
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casey welch

July 7, 2020

5  out of  5
rating by casey welch
"Jessica Artman is great at her job, she in very knowledgeable and friendly! I have had great experiences with everyone there. I highly recommend using them for your insurance needs! I couldn't be happier with them."
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Matthew Skogen

May 21, 2020

5  out of  5
rating by Matthew Skogen
"Nothing but great things from Jeremy and his team. When anything has happened with our vehicles or home the people here have been kind, responsive, and fast."
We responded:
"Thanks for the kind words. We do our best everyday to meet the standard you mentioned above with every policyholder."
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Ron Fisher

March 15, 2020

4  out of  5
rating by Ron Fisher
"Being able to actually meet with Jeremy himself proved to be very helpful. A visit to the office a few weeks earlier speaking to an office worker at the front desk provided us with much erroneous information."
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Elizabeth Maccoy

July 11, 2019

5  out of  5
rating by Elizabeth Maccoy
"I originally called State Farm to change my insurance coverage between states, and spoke with a representative named Jessica. She not only switched my insurance effectively and quickly, she also answered every question I had and presented me with more options that State Farm had for their customers. I’ll definitely be keeping my insurance with them as they provide the best quality work in town!! Highly recommend!!!"
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Jessica Woodward

July 10, 2019

2  out of  5
rating by Jessica Woodward
"I wasn't too happy with the high premium I have had to pay over the years with this company, but dealt with it because State Farm has a good reputation. Well when I sold my car I called to cancel the policy and a woman named Jessica was EXTREMELY RUDE over the phone. First she refused to agree that I would receive a refund for the remaining 18 days in my policy cycle that would be unused stating "uh it's only a week anyway". When I said it was more than two weeks and just wanted to make sure I wasn't paying for coverage I wasn't receiving, she sarcastically said "whatever, sorry my math wasn't perfect." The call was ended with her rushing me off the phone, still no answer to my original question. Any chance I would ever use this particular office is out the window thanks to her. I only give two stars because I never had any prior incidents...although I never made a claim either, so who knows given this experience."
We responded:
"Hi Jessica I'm sorry you felt like you had a negative experience. Anytime someone cancels they receive all the unearned premium from the cancel date to the paid to date. We are not always able to tell you what that amount will be. Have a great summer."
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Jim T

August 21, 2018

5  out of  5
rating by Jim T
"Who is this Jeremy fellow? Kari has done a great job helping us through all of our needs. Give them a call for your State Farm Insurance needs!"
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Jessica Lanzaro

June 30, 2018

5  out of  5
rating by Jessica Lanzaro
"The staff are competent, affable, and conscientious. I have always been able to get my questions answered in a timely manner, and get the best coverage for my circumstances. Because the staff are dependable and diligent I am made aware of changes to my policies, rate increases/decreases, and explanations on what it all means and why. I could spend less on insurance elsewhere, but paying less premium doesn’t replace the value and worth they have invested in my family’s changing needs over time. Big shout out to Jeremy Lacaria and Keri Mathies, thanks for being a solid team!"
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Danielle Pfahler

June 20, 2018

5  out of  5
rating by Danielle Pfahler
"My husband and I just moved to Idaho and Kari was amazing at helping us change all of our insurance information and adding a boat to our policy! She was so friendly and helpful. Our 7 month old was a little cranky and Kari was so sweet about it. She even gave her a little foam football to help calm her. We are so excited to be working with this State Farm office."
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Sarah Hartfield

March 26, 2018

5  out of  5
rating by Sarah Hartfield
"Jeremy will be the only insurance agent I ever have! His wise counsel about what insurance benefits we needed literally saved our family's finances after my son was hit by a car while riding his bike. He had to be life flighted, which is not covered by health insurance. Thanks to the special major medical policy Jeremy had recommended, my son's $20,000 flight was completely covered by State Farm, as well as all the other hospital bills that weren't fully covered by my medical insurance. If it hadn't been for Jeremy's attention to detail, we'd have been strapped with $25k in medical bills. I am a client for life."
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Michelle meske

March 14, 2018

5  out of  5
rating by Michelle meske
"Jeremy is a great insurance agent. He is always available for all our needs. As an agent he goes above and beyond!!!"
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Brad Bailey

March 13, 2018

5  out of  5
rating by Brad Bailey
"My family has been working with Jeremy at State Farm for years! When we have needed Jeremy, he and his team have been there! When you put your house, cars, boats, and life insurance through State Farm you want to do it with Jeremy Lacaria! Not only is he a good insurance agent but he's a good person and someone I would and do recommend anytime and any day of the week!"
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Brad Johnson

March 11, 2018

5  out of  5
rating by Brad Johnson
"After searching for a reasonable deal, Jeremy was able to secure a great policy at a price that substantially beat all of my other quotes. He and his great staff are always extremely friendly and I really enjoy going to the office and interacting with them. He works diligently to ensure he is providing good service, and over the course of our relationship it feels like instead of having an agent that I get along with, I have a friend that happens to my agent. Thanks guys!"
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Simco

March 10, 2018

5  out of  5
rating by Simco
"Worked with Jeremy for several years now, he is fair and easy to deal with. Always willing to go the extra mile! I highly recommend him and his wonderful staff!"
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Chelsea Brouse

March 10, 2018

5  out of  5
rating by Chelsea Brouse
"Jeremy has been someone that you can count on right away. He is very responsive and is proactive. His team that he has working for him, great group. I have been able to build a personal relationship with Jeremy as friends through our business relationship. Great to work with!"
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Jonathan Grubb

March 10, 2018

5  out of  5
rating by Jonathan Grubb
"My experience with Jeremy is what I believe insurance was meant to be, he isn’t just my insurance agent he has become my friend. He truly cares about me and my future and wants the best for me. He has helped me get better rates and lower payments and helped me set up for the future. His office made me feel welcome and at home. He isn’t just professional, he is relational. I highly recommend Jeremy for all your insurance needs."
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Bev Gibson

March 9, 2018

5  out of  5
rating by Bev Gibson
"We’ve been State Farm customers for 30+ years, with several different agents. Mr Lacaria and his staff have always given us such great service, going above and beyond any time we contacted them. Highly recommend this agency for your insurance needs."
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Gary Herron

March 9, 2018

5  out of  5
rating by Gary Herron
"I have several things insured with Jeremy through State Farm. I have never had an agent follow through on a claim to make sure that everything was processed correctly and efficiently, until him. The customer service is top notch and State Farm itself is one of the better insurance companies currently on the market. You can't go wrong with Jeremy."
We responded:
"Thanks Gary!"
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Evan Meske

March 9, 2018

5  out of  5
rating by Evan Meske
"BEST AGENT EVER!!! When they say “State Farm is There” they really mean it. In a year with multiple insurance claims (unfortunately), he responded incredibly fast Every Time! His years of experience and connections with the proper help in our area led to fast solutions and repairs that didn’t put our lives on hold and made us feel like we had a friend in our corner. Save 15%??? I’d pay twice as much for this kind of service!"
We responded:
"Thanks for the review! We appreciate your business and look forward to working with your family for years to come."
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Melissa H

March 9, 2018

5  out of  5
rating by Melissa H
"Amazing agent! Cares about each client and goes above and beyond to make sure they are taken care of. Highly recommend this agent and his team!"
We responded:
"Thanks Melissa! Congrats on the new baby girl!"
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Raniel Diaz

March 9, 2018

5  out of  5
rating by Raniel Diaz
"Never have I met a more proactive professional than Jeremy Lacaria. When things go wrong, he'll be your first call even if you didn't think to call him. You will get close, personal attention in your dealings with him and find that he really, really cares about the clients he serves and beyond that, even those around him who are going through tough times. I can personally attest to his wisdom in helping others navigate crisis and save families from financial losses. If you're new to the area or just looking for the personal agency vs. a call center, he should be your first choice."
We responded:
"Thanks Raniel! As a realtor you deal with a lot of different insurance companies so your review means a lot to me and my office."
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Blake Whiteman

March 9, 2018

5  out of  5
rating by Blake Whiteman
"Jeremy continues to go above and beyond in his efforts to provide exceptional customer service and support. His office has repeatedly proven this in my experiences with them over the years as they have served me and my family with integrity and honesty while providing an excellent service for us. We will be his clients for life."
We responded:
"Blake thank you so much for the review. Looking forward to continuing to help you and your family."